This policy is applicable to tickets issued on NX’s plate(675) for itineraries that includes NX’s flights operated by NX ONLY.
The following corrections will be considered for name corrections and name correction fee will be waived.：
- An Incorrect Title
- Reversal of First Name and Last Name
The following corrections will be considered for name corrections and name correction fee will be levied：
- Legal Name Changes
- Update with Second/Additional Last Name
- Update Name by different passport
** All matters and dispute will be subject to the final decision of Air Macau.**
All the above Name Correction Policy with effect from 01 February 2016.
The Name Correction Fee depends on the location of tickets issued and please kindly contact the town office of ticket original travelling point or agents (if the tickets issued by agents) to apply correction if needed.
The following ticket types are excluded:
1. GIT Tickets;
2. FFP (Frequent Flyer Program) Redeemed Tickets;
3. ID/AD Tickets;
4. Itineraries involving NX’s codeshare flights operated by interlines or interlines’ flights operate by interlines.
|Ticket Issued Location||Currency||Changes Fee|
|Mainland China||CNY||CNY 300|
|Japan||Refund the original ticket and purchase a new one|
Exception: The Name Correction Fee depends on the location of receiving airport if the service can be provided and the fee is to be collected at airport. For more details, please contact the concerned town office.