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Air Macau will Resume Service in Macau-Tokyo v.v. Route 2011/05/11

1.      

1.    From July 1st, Air Macau will resume service in Macau - Tokyo v.v. route after the service suspended nearly two months, causing by the strong earthquake and release of nuclear radiation.  At the first period of resumption, the carrier will operate 2 round trip flights per week (every Thursday and Sunday).

 

Here are the details of flights:


Flt No.

Sector

Departure

(local time)

Arrival

(local time)

Date

NX862

Macau-Narita,
Tokyo

09:00

14:25

Thurdsay
&Sunday

NX861

Narita, Tokyo-Macau

15:30

19:15

Thurdsay
&Sunday

 

 

2.    Air Macau has changed the flight number in Macau-Tokyo route from NX828 / NX827 to NX862 / NX861, considering the flight number in Macau – Tokyo v.v. route (NX828 / NX827) is quite similar with the one in Macau-Osaka v.v. route (NX838 / NX837) and for providing more clear information to the passengers.

 

3.    On March 11, most powerful earthquake since records began has struck Japan's north-east coast, triggering the serious release of nuclear radiation.  The crisis is affecting seriously to all airlines operating inbound flights to Tokyo and surrounding area, Air Macau is on the list as well, even its business in Macau – Tokyo v.v. route was booming before Mar. 11.  Considering the negative effect of crisis, Air Macau announced immediately the policy of waiving-surcharge-refunding on Macau – Japan routes (both Macau – Tokyo and Macau – Osaka v.v. routes included).  Nearly all tickets on Macau-Tokyo route and a part of tickets on Macau –Osaka route were refunded.

 

4.    Not only assisting the Macau residents to evacuate from Tokyo, Air Macau sent an official letter to Chinese Embassy in Japan to offer the connecting service for Chinese residents who need to leave Japan as well.  No matter how tough the situation was, Air Macau still insisted the service on Macau – Tokyo route and even changed aircraft from A 319 to A320 for operation to carry more passengers evacuating from Tokyo.  The carrier operated 11 round trip flights from Mar. 13 to Mar. 31.  Nearly 900 passengers took Air Macau’s flights leaving Tokyo.

 

5.    Air Macau highly appreciated the performance by the staffs of Tokyo office, pilots and flight attendants who worked on the post during that period.

 

6.    As to the sluggish market by release of nuclear radiation triggered by earthquake, like other airlines, Air Macau has to suspend the service in Macau – Tokyo v.v. route from April 1 to June 30.

 

7.    Considering the traditional “Golden Week” in Japan, the carrier resumed 5 round trip flights in Macau – Tokyo Route from April 28 to May 8, 2011, in spite of no local passengers and few Japanese tourists.

 

8.    Mr. Yang Jian Hua, VP of Air Macau who is in charge of commercial, said, “The negative impact on air industry by most powerful earthquake and release of nuclear radiation in Japan is long-lasting.  By the result of resumption during Golden Week in Japan, no more like than Hard-to-get-tickets in past years, the load factor of the outbound flights from Tokyo was so poor that the load factor of NX861 no May 8 was less than 10%.  The situation is still quite severe for the resumption on July 1st. According to situation of outbound tourism market in eastern area of Japan, Air Macau estimates the deficit will reach at tens of millions of Patacas in Macau – Tokyo v.v. route from July 1st to March, 2012.  Japan is one of the most important tourism markets for Macau SAR, as the airline based in Macau, it’s the obligation of Air Macau to maintain this market.   After contemplating, we made the decision of resumption.  To minimize the loss, we will just operate two round trip flights per week at the first period of resumption.”

 

9.    Mr. Yang Jian Hua continued, “We are promoting abundant new products in the markets of Macau, Pearl River Delta and Japan to attract more passengers.  Air Macau is expecting to maintain and develop the market in Japan with the support from Government of Macau SAR and local residents.  We will do our best to contribute for the local tourism market.”

 

 

 

Issued by Air Macau on 11 May, 2011.

For further inquiries, please contact Ms. Joy Gong, GM-PRAD, on 6662 6776.