With the development of Service Interface Optimization Project, the SMS platform for Macau station has been preliminarily
established. The SMS notification service was provided for passengers since
October 1st, 2017.
Air Macau has always been focusing on finding a
way to make our business more efficient and also providing exceptional customer
services. Instead of informing passengers by phone call, SMS platform provides
a new way to alerts passengers of flight irregularity. SMS service has greatly
improved the transmission efficiency of flight change information. The SMS
platform can publish flight delay and cancellation information in a timely
manner; also it can pass the update flight status to passenger more quickly and accurately. It ensures passenger to keep updated information of the flight irregularity as well as to learn the flight reallocation and change plans. SMS
show its value, especially when delivering time sensitive information of typhoon,
bad weather or other irresistible situation.
Issued by Air Macau
on 13rd OCT 2017